About Us

About Us

Lloyd Wicker Furniture.com by Wicker East is a family owned and operated business specializing in first quality wicker and rattan Indoor/Outdoor furniture.

Wicker East was initially established in Harrisburg, PA in 1974 and continues daily operations under original ownership. In 2003 we moved to our current 25,000 square foot facility in nearby Mechanicsburg, PA which features a retail showroom which is among the largest in the northeast.

Authorized Wicker Furniture & Replacement Cushion Dealers

We are Authorized Dealers for Lloyd/Flanders Furniture & Replacement Cushions , Lane Venture WeatherMaster , Leisure Lane , Braxton Culler , North Cape International & Treasure Garden

Our huge display area and on-site warehouse is always stocked with merchandise which is available for immediate free local delivery.

For over 40 years we have proudly offered the highest level of customer service and satisfaction, while providing quality merchandise at everyday competitive prices. Please shop online with confidence at Wicker East or visit our permanent showroom located at

4800 Carlisle Pike, Mechanicsburg, PA 17050

For immediate service please call (717) 591-9900 during business hours.


Receiving Guidelines for Lloyd Flanders Furniture

Your order will be sent with prepaid freight which requires no additional payment.

You will receive an email notification when your order has been shipped. A tracking number will also be provided whenever possible.

  • Within several business days a regional representative from the trucking company will attempt to contact you to schedule an appointment for your deliv
  • You will be required to be available during a weekday to receive your delivery, as the freight carriers do not make weekend deliveries
  • Furniture orders come packaged in cardboard cartons that will be delivered to the curbside of your This service is referred to as a "Tailgate Delivery" because the driver is only required to advance the cartons to the rear of the truck. For this reason, it is a good idea to have a helper with you when your furniture arrives.
  • You are responsible for the cost of any additional delivery service requests made to the Driver, such as inside delivery.

Be diligent when receiving your order, as ownership is legally conveyed to the buyer once the shipment leaves the factory.

  • Please know that when you sign the delivery receipt, your signature implies that "all items are received in good condition except as noted."
  • Your "Customer Name” should appear on the white shipping label on each carton.
  • Check the shipping label on each carton to verify that it belongs to you.
  • Confirm that the quantity of cartons you receive matches the total shown on the delivery receipt. This is very important.
  • The burden of proof is on the recipient for shortages which involve missing cartons which were not documented at the time of delivery.
  • If you discover a discrepancy which involves missing freight, please follow the Instructions for Shortages Due to Freight Loss (shown below).

Failure to comply with the Receiving Guidelines may compromise your freight claim.

When unpacking your furniture please use extreme care.

  • The use of a utility knife is not recommended because of the permanent damage that may result to your furniture. Scissors are suggested in cases that require removing wrapping which is closely attached to furniture fram Damage that results from the use of utility knives is not covered by warranty or freight damage, and will not be replaced or repaired.

Although freight damage is uncommon, it may occasionally occur.

  • Please have a cell phone or digital camera available to document any potential concerns at the time your delivery is
  • Carefully inspect all cartons for visible freight damage such as crushing, puncture holes, open cartons, broken glass or noticeable re-taping.
  • If the cartons you receive appear intact, please sign the delivery receipt and release the driver. The truck driver is not required to wait until you unpack your entire order unless there is visible evidence of possible freight damage.
  • If you suspect freight damage based on visible signs of mishandling do not sign the delivery receipt without first examining the contents of the carton before the truck driver departs.
  • If you detect freight damage based on your inspection, please follow the Instructions for Visible Freight Damage (shown below).

It is very important that the unpacking process and final examination be done within 24 hours in the event of possible concealed freight damage.

  • If you discover freight damage concealed within a carton after the truck has departed, Please Do Not Discard the Damaged Item or the Shipping Carton.
  • Please follow the Instructions for Concealed Freight Damage (shown below).

Failure to comply with the Receiving Guidelines may compromise your freight claim.

Instructions for Shortages Due to Freight Loss

If you discover a Shortage due to cargo loss, it will be necessary for you to remove the packing slip which is taped to one of the cartons and use it to determine which specific item is missing.

  • Ask the driver to call the dispatcher at his terminal to report the sh
  • Have the driver legibly print a detailed description of the shortage on the shipping papers, including style and model numbers taken from the packing Also, have the driver date and sign his name to attest to the problem.
  • Make sure you receive a copy of the delivery receipt and please contact us imm A replacement item will be sent to you at no additional cost.
  • In rare instances shipments can become separated in trans When found, the missing carton will usually be delivered to you within a few days by the trucking company. If the missing carton is not located a new item will be ordered and sent to you at no additional charge.

Failure to comply with the Receiving Guidelines may compromise your freight claim.

Instructions for Visible Freight Damage

If you suspect visible freight damage based on the poor condition of a carton, do not sign the delivery receipt without first examining the contents of the carton before the truck driver departs.

  • If your examination reveals freight damage, please "refuse" only the damaged item and "accept" all remaining items (including any cushions from a damaged frame).
  • Please take detailed digital photos of the damaged item including its original carton. This will greatly assist if needed in filing your freight clai
  • Ask the driver to call the dispatcher at his terminal to report the pr
  • Have the driver legibly print a detailed description of the shortage on the shipping papers, including style and model numbers taken from the packing Also, have the driver date and sign his name to attest to the problem.
  • Make sure you receive a copy of the delivery receipt and please contact us imm A replacement item will be sent to you at no additional cost.

Failure to comply with the Receiving Guidelines may compromise your freight claim.

Instructions for Concealed Freight Damage

If you discover Concealed freight damage after the truck has departed it is essential that you contact us within 24 hours of receiving your delivery.

  • Please Do Not Discard the Damaged Item or the Shipping Carton as the trucking company may need to inspect, pick-up and transport the damaged item in its original
  • Please email digital photos to us which document the damage, as Concealed freight claims are often more difficult to substantiate.
  • We are required to contact the freight carrier to request a concealed damage inspection.

The carrier may either waive the inspection or send an inspector to examine the damaged item. We will advise you of their final decision.

  • Replacement item(s) will be ordered and sent to you at no additional charge.

Failure to comply with the Receiving Guidelines may compromise your freight claim.